Student Technology | Webster University

Student Technology

Setting Up Your Connections/365 Account

Connections is a web portal that houses a variety of student tools such as Webster’s WorldClassRoom (Canvas), student email, the Student Academic Services portal, Student Success Portal, and more. Office 365 gives students online access to the Microsoft Office applications from nearly any device.

Video: Overview of Connections Portal


To set up your account, you first will need to set up your Office 365 account at and will need your Student ID and Webster email address to do so. If you do not know this information, please contact your academic advisor. Your Office 365 username is your Webster email address and your password is one of the following:

  • Your student ID
  • The first letter of your first name capitalized, the first letter of your last name lowercase,  followed by your ID number, and then a # sign (Example: Jd1234567#)
  • If you are a returning student, your “old” Connections password
  • If none of the above password options work, please contact the IT Service Desk for assistance at

Once you are signed into Office 365, you will be prompted to update your security options, change your password, and set up Office 365.  

Video: Setting up your 365 Account

After your Office 365 account is registered, you can log into Connections at  Your Connections username is your Webster email address (everything before the @ sign). Your Connections password is the same as your Office 365 password. More information on accessing Connections is available at  

If you need assistance setting up Office 365 or accessing Connections, please contact the IT Service Desk at  

Please note that you will also receive an email from after your initial course registration with directions on how to set up your account which reiterates the above information.


Connections Features

Academic Services

Student Academic Services is where you access your student schedule, degree audit, academic record, financial aid information and much more! A description of all the features in your Student Academic Services can be found at  Here are some important ones to note:

  • Your Academic Record contains the courses that you took every term and the grade that you received. It also includes your GPA, credit hours earned, and your upcoming schedule.
  • Update your address and phone number in the Biographical menu. You can also add employment information and more!
  • Your Degree Audit is an important tool in tracking what courses you have already completed and your remaining requirements.  Reviewing your degree audit prior to each registration period is recommended.  Please contact your advisor if you have questions about your audit or your course requirements.  Instructions on accessing your Degree Audit and the other important features in the Student Academic Services portal can be found at and a great video tutorial from the Online Learning Center can be found at
  • Self-registration is available through the Registration feature. Most students can add, drop, and withdraw from courses once you receive your final grade in first course.  More information on how to register can be found at and a great video tutorial from the Online Learning Center can be found at
  • The Student Schedule contains information about the course number and section, dates, instructor name and email address, room number, campus information, and day of course if onsite.

Please note that many of the menu options may require you to change your Current Option Settings on the main menu in Student Academic Services.  Selecting the correct term and year are important to ensure that you are pulling up the correct information for the intended term.

Current Option Settings screenshot

Video: Online Registration Step by Step Tutorial


Student Success Portal, Powered by Starfish

The Student Success Portal, powered by Starfish is a single sign-on platform through Connections and WorldClassRoom that gives you 24/7 access to your success team where you can request assistance and connect with instructors and advisors.

  • Log in to Connections through Webster University web-site click. You can access it in the QuickLaunch menu at the top, left corner of Connections’ home page.
  • Please update your email, communication preferences, and time zone in your profile so that your success team has an accurate way to contact you!

Video: Student Success Portal



WorldClassRoom/Canvas is Webster’s online course system.

  • Log in to Connections through Webster University web-site. Click “Student” at the top of the main page, then select “World Classroom” on the top, left of the page in the QuickLaunch menu. You will be prompted to login with your password again.
  • Once logged-in, you will see your course(s) on the course list. Special Note: You will not have access to your course(s) until the Friday prior to the start of the term.
  • For more information about WorldClassRoom/Canvas, please visit the Online Learning Center (OLC) website where you will find a demo course to aid you in your course start with Webster:
  • The basic technology requirements for WorldClassRoom can be found at

Playlist: WorldClassroom Online Course Tour


Student Account Financial Services

The Student Account Financial Services link can also be found in the QuickLaunch menu after logging into Connections.  Students can view account information or make a payment here. Any questions about your billing information can be directed to the Bursar’s Office at 1-800-981-9803, 314-968-7410, or

Webster Email/Office 365

Webster Email is located on the home page in Connections at the top, right corner.  It’s important to check your Webster email frequently as it’s one of the ways that we will communicate with you!  More information about the Office 365 email and calendar can be found at

Video: Accessing your Webster Email


Office 365 and MS Office 2016

Webster University students have a free subscription to Office 365 which gives you access to the Microsoft Office applications.  In addition, you are able to download the full MS Office 2016 suite for free on multiple devices which includes Word, Excel, PowerPoint and more.

Microsoft Office 365 Apps page screenshot


Video: What is Office 365?


Other Technologies

Adobe Creative Cloud and Acrobat DC

Students registered for the current semester are eligible for Adobe Creative Cloud access free of charge.  More information about Adobe Creative Cloud can be found at

  • Only graduate students registered for specific courses for the current semester have automatic access. That list of courses can be found at
  • All other graduate students not registered for one of those courses who wish to take advantage of an Adobe Creative Cloud subscription through Webster must request access via an online opt-in request form. Instructions on requesting access can be found at Requests for access are generally granted within 24 business hours. After access is granted, please visit for sign-in instructions and additional information.
  • Adobe Creative Cloud access is refreshed on a semester basis for students and will expire 10 days after the semester ends. If you are utilizing Adobe's cloud storage options (saving directly to Document Cloud or Creative Cloud online storage), it is very important to make sure you are regularly backing up your files via another method (i.e. flash drive and/or OneDrive through Office 365). Please also ensure you have completed a full back up by the end of each semester to prevent any loss of files once this access expires 10 days after the semester.
  • If you have any questions or need additional assistance, please contact the IT Service Desk at


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Technology Videos Quick Links

What is Office 365?

Setting Up Your Office 365 Account

Office 365 Video screenshot

Introduction to your Student Success Portal

Overview of Connections Portal

Class Registration- Step by Step Tutorial

Getting Started with Webster Online

Accessing Your Webster Email

Playlist: WorldClassroom Online Course Tour