Frequently Asked Questions | Webster University

Frequently Asked Questions

When is New Student & Parent Orientation and what will I be doing throughout the weekend?

New Student & Parent Orientation will take place August 23 – 26, 2018. Thursday, August 23 is Move-In Day for new students living in the residence halls, and the following days are filled with Orientation sessions and social events for all new students and their families. For a more detailed description of Orientation events, please refer to the Schedule section of this website.

How do I register for Orientation?

Registration for Orientation can be completed online. Click on the Registration section of this website and follow the directions to complete the registration process. Please remember each student is only allowed four guests.

Who should I contact if I have questions about Orientation?

If you have questions about Orientation, you may call the Orientation Hotline at 314-246-7666 or send an email to

Is New Student Orientation required?

For all first-time freshman, yes, Orientation is required. Transfer students are welcome to attend any part of Orientation. Orientation is a packed weekend of important information about how to become a successful Webster student. It has also been shown that students who participate in Orientation have higher retention rates because they become more connected to the university and receive a better understanding of what Webster can offer in terms of programs and services.

Do international students need to attend Orientation?

Yes. International students are expected to attend Orientation. Immigration Check In is required and will take place on Thursday from 9am-4 pm. Bring your I-20 or DS-2019 form, passport, emergency contact information, local address, and phone number with you to orientation to complete Immigration Check In.

How much does Orientation cost?

Orientation is completely free for new students and their families.

Are there Orientation events specifically for parents, transfer students, commuter students, etc.?

Yes. Throughout Orientation there will be parent sessions that take place concurrently with student sessions. There will also be parallel sessions for residents and commuters, and freshman and transfer students, which address topics specific to each group. Refer to the Schedule page for more specific information about these sessions.

Can (person's name) be in my Orientation group?

Unfortunately, we cannot fulfill requests to place students together in Orientation groups. However, there will be time to socialize outside of your small groups, and Orientation is a great chance to meet other Webster students and make new friends.

How does the move-in process work?

On Thursday, August 23rd, new students moving into the residence halls will be scheduled to arrive in blocks throughout the day. When you arrive, Orientation Leaders and volunteers from the Webster University community will help you unload and move your belongings into the residence hall. We have a practiced system to facilitate a smooth move-in, but please have your items labeled with your name, building, and room number to help ease this process. The Department of Housing and Residential Life will be sending you more detailed information, including your scheduled time to arrive, in July.

How do I find my classes?

Classroom tours will be offered during Orientation, and all new students will receive campus maps in their Orientation packets and Student Handbooks. Orientation Leaders will also be available to direct students to the correct locations.

When do I find out who my roommate is?

The Department of Housing and Residential Life will mail packets to new students in July containing information about your housing assignment and your roommate's name and contact information. For more information, visit the Housing and Residential Life website or contact them at 314-246-4663 or by email at

When and where do I buy my parking permit, and how much does it cost?

Parking permits can be purchased from the Office of Public Safety, located in Garden Park Plaza. Permits may be purchased throughout the summer, during Orientation, or at the beginning of the semester. Prices and further information about parking on campus can be found in the parking regulations section of the Public Safety website.

When and where do I buy my books?

Textbooks can be purchased in the Webster University Bookstore, located in the Garden Park Plaza. You may buy your books throughout the summer or during Orientation. To find out what books you need, visit the Bookstore website.

How do meal plans work, and are they mandatory?

Meal plans are mandatory for students living in West Hall, East Hall, and Maria Hall, yet any student may choose to purchase one. For descriptions and prices, visit the meal plan information page on the Dining Services website.

When and how can I join student organizations?

Student organizations will be present on campus throughout Orientation, but students looking to join organizations should attend the Involvement Fair in September to sign up for clubs in which they are interested. You can also explore information about and sign up for student groups on involved@webster.

How can I get a job on campus?

Students wishing to work on campus should sign up for Handshake to see a list of available positions. Further questions about student employment, internships, or how to find a job should be directed to the Career Planning and Development Center at 314-968-6982 or

What are Webster's safety and security policies, and who do I contact if I have questions about them?

Information about campus safety, security procedures, and available services can be found on the Public Safety website. If you have questions, please contact Public Safety at 314-968-7430.

How do I contact (faculty/staff/department)?

To find contact information for Webster faculty and staff, click on the Directory tab in the bottom right corner of the Webster website, and enter the name of the person you wish to contact in the search box. To find contact information for an office or department, use the A-Z Directory.

Where can I buy things for my room, and what are the nearest grocery stores, malls, etc?

Below is a list of stores near campus with their contact information and distance from Webster University.

Grocery Stores:

Schnucks Grocery (open 24 hours)
(1.1 miles)
8650 Big Bend Blvd
St. Louis, MO 63119

Whole Foods
(3.6 miles)
1601 S. Brentwood Blvd
St Louis, Missouri 63144


St. Louis Galleria
(3.8 miles)
2476 Saint Louis Galleria
St. Louis, MO 63117

West County Mall
(9.9 miles)
159 W County Ctr
Saint Louis, MO 63131
(314) 984-8101

Other Stores:

(3.5 miles)
25 Brentwood Promenade Court
Brentwood, MO 63144
(314) 918-9500

(3.1 miles)
1900 Maplewood Commons Drive
Maplewood, MO 63143
(314) 781-2165

Home Depot
(3.1 miles)
1603 South Hanley Road
Brentwood, MO 63144
(314) 647-6050

Bed Bath & Beyond
(3.5 miles)
53 Brentwood Promenade Court
Brentwood, MO 63144
(314) 961-4900

Best Buy
(3.7 miles)
8300 Eager Road
Saint Louis, MO 63144
(314) 646-1331

(2.5 miles)
8571 Watson Road
Webster Groves, MO 63119
(314) 962-5545