Registering Your Office 365 Account | Webster University

Registering Your Office 365 Account


 Click the play button on the left to see how to register your Office 365 account.


Office 365 Quick-Start Guide

Follow these steps to register your Office 365 account. If you have problems with this process, please call the IT Service Desk for assistance:

  • On Campus: ext. 5995
  • Off Campus: 314-968-5995
  • Toll-free: 1-866-435-7270


  • The password you choose in the setup process becomes the password for the Connections portal and applications accessed through it. For a complete list of applications that now use this password, click here.

Let's get started! Just 4 steps.

  1. SIGN IN FOR THE FIRST TIME:  Go to the portal sign-in page at and sign in with these credentials:
  • Username: Your Webster email address
  • Password: Your default temporary password will either be:

    A.  Your first initial capitalized, last initial lowercase, your Webster ID number, and a # sign. (for example Kc1234567#) 


    B.  Your 7-digit Student, Staff or Faculty ID number

    If you try both password options but neither one works, please call the Webster University IT Service Desk: 
  1. CHANGE YOUR PASSWORD:  After logging in for the first time with your default/temporary password, you will receive a message that your password has expired and needs to be updated. Please do the following:

    1. Make sure your full Webster email address appears in the first box (including the 
    2. Re-enter your temporary/default password in the second box
    3. Type in a new password for your account. Please note it must meet the criteria listed on the bottom of the page
    4. Retype in your new password to confirm
    5. Click Submit

    • Your new password should be at least 12 characters long, contain both capital and lower case letters, a number, and one special character. For complete details about Webster's password policy, view it here.
    • Remember, the password you set becomes the password for the Connections portal and applications accessed through it, including Canvas/WorldClassRoom and your Webster email. For a complete list of applications that now use this password, click here
  1. SET UP YOUR SECURITY OPTION(S):  When logging in to for the first time, you will be taken to a More Information Required screen to set up a security/recovery option for your account. Click the Next button. It will default to asking if you want to download Microsoft Authenticator. This would require downloading the App from the Apple or Google Play store on a smartphone. If you do not wish to do this, please instead click on the link that says "I want to set up a different method". This will then allow you to choose to call/text a mobile number, email an alternate email address or set up security questions. Choose your desired option and follow the instructions. If you choose the phone number or email address option you will be sent a 6 digit code you will need to type in to verify. It is very important not to click the Skip button on this window or it will prevent you from being able to reset your own password in the future. 

    If you are not prompted to set up a security option, please go to the security options page. You can also go here to set up one more than one security method (recommended)
  1. LOG ON TO CONNECTIONS:  Verify you can log on to the Connections Portal:

    1. Go to
    2. Enter your full Webster email address and your new password
    3. Click Sign In

That's it! To use Office 365, just sign in at To learn about all the great features of Office 365, check out the training resources here.