Professional Development Day 2018 | Webster University

Professional Development Day 2018

The Webster Staff Alliance Board hosted Professional Development Day 2018 on March 14th. Read below to learn about our Keynote Speaker, Trent Ball, and the various presentations hosted that year.

Keynote Address: Be the Light

trent-ballIn this keynote address, Trent Ball, Assistant Vice President for Academic Diversity & Outreach at Southeast Missouri State University, will communicate a dynamic message about the critical work and support we provide for students, modeling "Keep Calm and Carry On", the importance of understanding our role as an ally-advocate-agitator in an educational arena, seeing ourselves as clinicians and practitioners, and examining the issue of care giving vs. care taking.

Trent Ball currently serves as the Assistant Vice President for Academic Diversity & Outreach at Southeast Missouri State University where he provides leadership and management of the Academic Support Centers (Educational Access Programs, First Generation/Targeted Support Initiatives, Learning Assistance Programs, TRIO/McNair Scholars Program, and TRIO/Student Support Services) as well as Outreach and Retention Services.

Mr. Ball is a Past Board Chair for the National Advocacy and Higher Education Association, the Council for Opportunity in Education (COE), Past President of The Educational Opportunity Association (EOA) and Past President of MO-KAN-NE/TRIO Chapter of EOA. He has written successful grants for state and federal programs as well as non-profit and community based organizations. Mr. Ball has presented numerous programs at the local, state, regional and national level, is a senior consultant and co-owner/operator of LEAD Consulting and Training, serves on numerous boards and councils that promote educational access, opportunity and equity and has over 20 years of professional experience working in Higher Education.

Presentation Sessions

Project Positivity

Presenter: Eileen Zechmeister, Academic Advisor, Webster University Vienna

Session Description: This presentation will expand upon an initiative designed after the FISH philosophy created by the famous fishmongers in Seattle, WA. A positive workplace can have a positive impact on health, productivity, stress management, engagement and career growth. Optimism is the one quality more associated with success and happiness than any other. The presentation will include ways to improve positivity in your physical work space, within your team and interactions with colleagues and students alike.

Reading & Using Census Reports

Presenter: Justin Bitner, Director, Office of Institutional Effectiveness (OIE)

Session Description: The Office of Institutional Effectiveness (OIE) publishes a catalog of over 60 headcount, retention, and graduation rate reports online throughout each academic year. The reports, which are based on OIE's census data, display information for every program and location in the worldwide network. This session will walk through the basics of the report, will identify questions the reports can answer, and will explore broad enrollment trends at Webster.

Active Listening

Presenter: Bethany Keller, Assistant Director, Multicultural Center & International Student Affairs (MCISA)

Session Description: Active Listening is an important soft skill that we can use to improve communication effectiveness. In an increasingly diverse society, using active listening techniques can help build intercultural awareness, communication effectiveness, and support empathy for others. Join this interactive workshop to learn more about what active listening is and why using it can help improve your workflow and communication skills. Participants will practice active listening techniques during the workshop with suggested activities for extending your learning into your workday.

Qualtrics: Tips, Tricks, and Best Practices

Presenter: Erik Palmore, Director, Faculty Development Center

Session Description: Webster Staff have access to one of the world's best platforms for gathering data from people. In this session, attendees will be given a thorough orientation to Qualtrics, and learn how to build, deliver, and report data from surveys to learn from the constituents they serve in their roles. We will discuss strategies for gathering the voice/perspective of an audience, and explore how to set up and manage routine data gathering and reporting. Come with a new or existing project in mind.

Lunch & Resource Fair/Information Tables

Lunch will be served in the Edward Jones Commons in East Academic Building. There will be no formal presentation during the lunch hour, however, we will be offering a Staff Resource Fair in EAB 234. At the fair, you can learn about engagement opportunities, find out about perks and resources available to staff, have your photo taken, and ask questions. Make sure you use part of your lunch hour to discover what Webster has to offer and to get information that you need!

The Importance of HLC and How YOU Affect It

Presenter: Nancy Hellerud, Vice Provost

Session Description: In this session, staff will learn more about HLC accreditation, why it is important, how their actions impact the HLC report, and what to do if they are approached by someone from the committee.

Best Practices for New Managers

Presenter: Steven Winter, Interim Chief Human Resources Officer

Session Description: This session will be provide tips, tools and best practices for people managers in managing employee performance and building engagement.

Avoiding Burnout & Gaining Resilience in the Workplace

Presenter: Samantha Sipple, Assistant Director, Counseling & Life Development

Session Description: This session will teach staff how to manage stress and avoid burnout.

Collaborating to Improve Student Successes & Engagement

Presenter: Erica Ellard, Director of ARC

Session Description: The Student Success Portal, powered by Starfish, is impacting student success, streamlining business practices, and proving University-wide communication. Attend this fun, interactive session where we will answer your questions, including how you can help students access the appropriate faculty and staff to help them navigate their challenges and opportunities. Whether you're a novice user, an experienced user, or just hearing about the Student Success Portal, join us to learn more, ask questions, and explore specific scenarios you may be faced with as a staff member.

Ungluing From Your Desk

Presenter: David Reddy, Director of Exercise Science & Adjunct Faculty Member

Session Description: Attendees will learn about Foam Rolling & Mobility Exercises for deskbound staff, ways to unglue your body from your desk chair, and some or some fun tips that all employees can benefit from.

Table Talks

Presenters: Trent Ball, Assistant Vice President for Academic Diversity & Outreach, Southeast Missouri State University; Allison Labaali, Representative, Professional Counseling; John Link, Assistant Director, Career Development, Career Planning & Development Center; Dawna Moore, Director of Operations, School of Education; Steven Winter, Interim Chief Human Resources Officer

Session Description: Table Talks are a unique new format that will allow staff to attend two interactive presentations in the same period. We will be offering five Table Talk topics:

  • Leadership in Higher Education, Presented by Trent Ball
  • Staff Resources & Perks, Presented by John Link
  • First Steps for New Managers, Presented by Steven Winter
  • Bullet Journaling, Presented by Allison Labaali
  • Negotiation Skills, Presented by Dawna Moore